12 Standing Drive
Traralgon 3844
Tel 03 51762609
Fax 03 51762800


What size unit should I purchase? Air conditioners are rated in Kilowatts (kW). This is a measure of two factors: an air conditioner's output capacity (the amount of heat that will be removed (cooling) or added (heating) to the room/s in your house by the air conditioner); and its energy consumption (the energy the air conditioner uses per hour at rated capacity). Both these measurements are shown on the Energy Efficiency Rating label found on all air conditioners as Capacity Output kW and Power Input kW.The amount of kW you will need depends on the size of the room you want to heat/cool and its heat load which is determined by factors such as the amount of windows and sunlight in the room, weather conditions and what type of insulation you have. Many air conditioners list a suggested room size to match the kW rating. You should consider room size as well as insulation, windows and so on with the sales member. You may also wish to consider getting an air conditioning professional to measure your room's heat load and the required kWs needed to heat/cool it.

What is an inverter system? An inverter system lets your air conditioner alter the speed of its compressor in response to heating or cooling demand. The result is an energy efficient system that is not only cheaper to run, but also uses a smaller power supply.

What is the difference between a split system and a multi split system? A split system has an indoor and outdoor part that is connected together. Meanwhile a multi split system has just the one outdoor part that is connected throughout the house through multiple indoor parts installed in each room.

Can a home unit cause Legionella? The majority of cases are caused by incorrect cooling tower maintenance. Cooling towers are used in commercial air conditioning to cool water condensers and in industries to cool recirculated water.

How often will filters need to be changed? You should inspect the air filters in your air conditioner regularly. Trapped particles in the filter can build up and block the airflow. This reduces the air conditioner's cooling/heating ability .

Should outdoor units be covered in winter? Outdoor units are designed to withstand seasonal changes so they do not need to be covered. Heat pump units operate all year round and if you cover them, it may cause damage.

What is the average life expectancy for heating/cooling units? The average life expectancy of an air conditioner is about 10 years. When the air conditioner starts having more problems that are not cost-effective to fix, it may be time to replace it.